At Giles & Posner, we respect the privacy of our users and customers. This Privacy Policy explains how we collect, use, and disclose information received through our website and online store. Please read this policy carefully to understand our practices regarding your personal data.
Information We Collect
We collect both personal and non-personal information from you when you visit our website, make purchases, or interact with us.
Personal Information includes any data that can identify you as an individual, such as:
- Contact data: Name, email address, phone number, billing/shipping addresses
- Financial data: Credit card, debit card, or other payment information
- Account data: Account username, password, preferences, and order history
- Marketing data: Preferences for receiving our sales and promotions
Non-personal information refers to data that does not by itself identify you, such as:
- Browser information and technical data collected automatically through cookies, web beacons, log files, and other tools. This may include IP address, device type, unique device ID, browser type, operating system, referral URLs, time and date of access, and website navigation paths.
- Aggregated data: Collective data about how site visitors use our website that is anonymized and does not identify individuals.
How We Use Your Information
Giles & Posner takes care to use your personal information only for specific legitimate purposes. These include:
- Processing orders: We use contact data, financial data, and account data to accept, fulfill, ship, and collect payment for purchase orders.
- Managing accounts: We use your account credentials to authenticate you, provide access to account features, and maintain accurate records.
- Customer support: Contact data helps us respond to queries, issues, or feedback you share with our support team.
- Marketing: With your consent, we use contact and account data to send newsletters, offers, surveys, and other promotional materials. You can opt-out anytime.
- Improving user experience: We analyze usage metrics and test features to optimize our website and shopping experience.
- Securing our systems: We monitor activity patterns to identify and prevent fraud, spyware, malware, and other security risks.
- Legal compliance: We may use all categories of data to comply with applicable laws or respond to lawful requests from regulators, law enforcement, or other authorities.
- Anonymized analytics: We use aggregated usage data to analyze traffic, make business decisions and develop new products and services.
When We Disclose Your Information
We do not sell, rent, or share your personal information with third parties except in certain circumstances, including:
- Service providers: We share data with vendors providing services like payment processing, order fulfillment, website hosting, maintenance, analytics, and customer support. They may access data as needed to perform tasks on our behalf, but are obligated to keep it confidential.
- Business transfers: If Giles & Posner undergoes a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding, we may transfer, sell, or share customer data as part of that process.
- Law enforcement: We may disclose personal information to comply with warrants, court orders, or other legal processes if we have a good faith belief that the law requires such disclosure.
- To prevent harm: We may share personal data to prevent physical harm or financial loss, report suspected illegal activity, or protect our rights and property as well as those of other users or the public.
Other than the cases outlined above, we will not disclose your personal data to third parties without your explicit consent.
Your Privacy Choices
You have certain rights and controls over your personal information on Giles & Posner:
- You are not required to provide any personal data to browse our website. However, certain services like placing orders, creating an account, or contacting us will require some personal data.
- You can review, amend, or delete contact info, financial data, and account credentials by logging into your account and updating your profile page.
- You can unsubscribe from marketing emails by clicking the “unsubscribe” link they contain or adjusting settings in your profile.
- You can set browser or device preferences to limit or disable cookies and other tracking technologies. However, opting out may affect website functionality.
If you have any requests concerning your personal data or questions about our practices, please contact our Data Protection Officer at the email below. We will promptly address your inquiry in accordance with applicable data protection laws.
Data Retention
We retain personal data as long as required to fulfil our legitimate operational purposes or comply with law, audits, or defense of legal claims. Our retention timeframes consider factors like account dormancy, legal requirements, and customer expectations.
When personal data is no longer needed, we securely delete or destroy it. Non-personal information may be retained indefinitely for analytics purposes.
Information Security
Giles & Posner implements technical and organizational measures designed to protect your data against unauthorized or unlawful processing and accidental loss, destruction, or damage.
We use secure server protocols, encrypt authentication and payment data, limit employee access to systems, and ensure third party service providers use adequate controls as well.
However, no internet data transmission can be guaranteed to be 100% secure. We cannot guarantee the security of information you transmit to us via online forms, shopping carts, etc. You submit data at your own risk.
International Data Transfers
Giles & Posner is based in the United Kingdom and adheres to UK and European data protection laws. If you are accessing our website from other regions with different privacy laws, please know we take measures to protect your data across borders.
Data collected in the European Economic Area (EEA) and Switzerland is controlled by our UK headquarters under EU adequacy regulations. We utilize approved Model Contract Clauses for transfers to countries outside the EEA and Switzerland.
Privacy Policy Updates
We may occasionally make changes to this Privacy Policy as business needs and privacy regulations evolve. Such revisions will be posted online with an updated “last modified” date. Unless otherwise required by law, updated policies apply only to data collected after the revision date. We encourage you to periodically review this page for the latest on our privacy practices.
Contacting Us
If you have any questions about this Privacy Policy or Giles & Posner’s data practices, please email our Data Protection Officer at [email protected] or write to us at:
Giles & Posner Ltd.
Attn: Data Protection Officer
123 Main St.
London EC2M 5TY, United Kingdom
COOKIES POLICY
Giles & Posner utilizes “cookies” and related technologies to deliver our online services. This Cookies Policy explains what cookies are, how we use them, and your options for managing cookie preferences.
What are cookies?
Cookies are small text files placed on your device when you visit or use certain online services. They are commonly used to “remember” your preferences and actions across multiple pages or browsing sessions. They can store login credentials, shopping cart contents, opt-in preferences, and other data to improve your experience.
Cookies alone cannot identify you as an individual. They simply contain and transmit generic data about your interactions with our website.
There are different types of cookies with different purposes:
- Essential cookies are necessary for core site functionality like shopping carts and account authentication. These cookies cannot be disabled.
- Performance cookies collect anonymous usage data to optimize loading speeds, analytics, and other performance factors.
- Functional cookies allow sites to remember your preferences like language, text size, regions, or other display options.
- Targeting/advertising cookies are used to display relevant promotions or ads based on your browsing history and interests.
Cookies can be created directly by the website you are visiting (first-party cookies) or by third parties like analytics services or ad networks (third-party cookies). Sites can also utilize similar technologies like pixels, beacons, scripts, eTags, and more.
How we use cookies
Giles & Posner uses cookies and related tools for essential account functions, performance monitoring, usage analytics, and advertising. Specifically, we use cookies to:
- Authenticate logged-in users
- Maintain continuity during site visits as you navigate pages
- Temporarily store input data to reduce re-entry
- Compile anonymous, aggregated statistics about usage and response rates
- Assist third parties like Google Analytics in tracking and reporting performance
- Serve relevant promotions and ads from Giles & Posner or third parties both on our sites and on other sites you visit
Third party cookies from providers like Google or Facebook may be placed via our site to target advertising. These cookies are controlled by that third party under their own privacy policies.
We do not use cookies to collect or transmit individual identifying information like emails, names, addresses, passwords, or credit card numbers. Cookies simply allow more convenience through personalized, seamless interactions.
Managing cookies
Most internet browsers automatically accept cookies by default. However, you can manage cookie permissions through your browser settings at any time. Options include:
- Blocking all cookies
- Deleting existing cookies
- Selectively rejecting third party cookies
- Clearing cookies when you close the browser
- Opting out of targeted advertising via industry sites like www.aboutads.info
Blocking cookies may prevent access to certain site features and negatively impact your experience. We do not recommend disabling essential first party cookies.
Changes to this policy
As we refine our websites and online services, we may periodically update this Cookies Policy. We’ll post any changes here so you are always aware of the cookies we use and how to opt-out of non-essential ones. Contact us at [email protected] with any questions.
