These Terms and Conditions govern the use of the Giles & Posner website and any transactions conducted on or through this site. Please read them carefully before using this site or placing an order! Your use indicates agreement to be bound by these terms.
1. Parties
The parties to these Terms and Conditions are:
Seller/Company: Giles & Posner Ltd, registered address 123 Main St. London EC2M 5TY, United Kingdom
You/Customer/User: Any person or entity using this website to browse, research, or purchase products sold by Giles & Posner Ltd.
2. Use of Website
2.1 The Giles & Posner website and any content or material on it is the property of Giles & Posner Ltd and is protected intellectual property under copyright, trademark, and other laws.
2.2 The Giles & Posner website and products are intended for noncommercial personal use only. Customers may download content or products for their own use, but any other reproduction, distribution or commercial use is prohibited without explicit prior written consent from Giles & Posner Ltd.
2.3 Giles & Posner Ltd reserves the right to refuse service, terminate accounts, or cancel orders at its sole discretion. We may block access to our site for any reason including violation of these Terms and Conditions.
3. Registering for an Account
3.1 User accounts allow access to enhanced shopping functionality. Customers can choose to register for an account, but one is not required to make purchases.
3.2 Users must be at least 18 years of age to register for an account. Users under 18 may only use the site with involvement and consent of a parent or legal guardian.
3.3 When registering for an account, users must provide a valid email address and may not impersonate any other person or business. We reserve the right to verify or validate any account information prior to approval.
3.4 Users are responsible for maintaining the confidentiality of login credentials and all account activity. You must immediately inform us of any unauthorized account access or use.
4. Order Process
4.1 Our online shopping site allows customers to browse and purchase products as offered for sale by Giles & Posner Ltd. Product availability, prices, and related details are subject to change without notice.
4.2 When you place an order, you are making an offer to purchase a product which will not be accepted or processed until verifying your method of payment. All charges on credit cards are subject to authorization by the issuing bank. If authorization is declined, we will not accept your order.
4.3 Giles & Posner Ltd strives for prompt order processing and fulfillment, but does not make any guarantees regarding processing times or delivery dates. We provide order status updates through email notifications and may also attempt to contact you directly if issues arise.
4.4 For website purchases, standard cancellation rules apply. Orders can be cancelled anytime before processing and fulfillment. For customized or bulk orders, different cancellation policies may apply. Please contact us regarding such orders.
4.5 Giles & Posner Ltd reserves the right to decline any order, terminate accounts, or revoke discounts at its sole discretion. We may require additional verification or information before accepting an order.
5. Prices and Payment
5.1 Product pricing may vary periodically. Price changes will not affect orders that have been accepted and confirmed.
5.2 Any promotions, discounts or sales prices advertised on this site may be modified or revoked without notice. Discounts and sales apply only while supplies last.
5.3 Giles & Posner Ltd accepts payment through all major credit cards or other methods clearly offered during checkout. You represent that you are authorized to use the payment method provided.
5.4 All stated prices are inclusive of VAT and other taxes applied under UK law. Additional duties, taxes or fees in the destination country are not included and remain your responsibility.
5.5 Giles & Posner Ltd makes every effort to provide accurate pricing information, but errors may still occur. In the event of an incorrect price, we will notify you and await confirmation before processing the order.
6. Shipping and Delivery
6.1 We offer standard shipping to any valid UK address. Shipping costs will be calculated and displayed automatically in your shopping cart.
6.2 Giles & Posner Ltd strives to ship orders within 5 business days after receipt and processing. Delivery times depend on your location and the shipping method selected.
6.3 Orders are shipped with either Royal Mail or courier services like DPD, DHL Express, or similar. You will receive tracking information when your order dispatches. We cannot reroute orders to new addresses once processed.
6.4 Title and risk of loss transfer to you when the order ships from our facility. Please inspect packages promptly on arrival and notify us of any damage or errors.
6.5 Giles & Posner Ltd cannot guarantee specific delivery dates or times, but will make best efforts to deliver promptly per stated estimates. We are not liable for shipping delays caused by external factors like carrier errors, weather, or other unpredictable variables.
7. Returns and Refunds
7.1 If you are not fully satisfied with any product purchased on our site, you can return it for a refund or replacement subject to the policies below.
7.2 You must request a return authorization from our Customer Service team within 14 days of receiving your order. We will provide self-return instructions or arrange pickup of the item(s).
7.3 Items must be returned unused, in original packaging and resalable condition. We reserve the right to refuse refunds for used, damaged or missing items.
7.4 Customers are responsible for return shipping costs unless the return is due to a seller error or damaged/defective item. In such cases, we will provide a prepaid return label upon request.
7.5 Refunds are made to your original payment method in the full amount of the product(s) cost, excluding any shipping paid. Refunds may take 3-5 business days to process after return receipt.
7.6 At our discretion, refunds for defective or damaged products may involve replacement instead of direct refund.
7.7 Giles & Posner Ltd reserves the right to refuse returns, impose restocking fees of up to 10%, or apply other conditions on returns at its sole discretion.
8. User Content
8.1 The Giles & Posner website may allow you to upload content including product reviews, comments, photos, videos, and other media for public display.
8.2 You retain ownership and responsibility over any content you submit. By uploading content, you grant us permission to use it in connection with our website and business operations without compensation to you.
8.3 You represent and warrant that you have all necessary rights to the content and that it does not infringe upon or violate the rights of any third party.
8.4 We reserve the rights to remove or refuse to display any user content deemed offensive, distasteful, inaccurate, unlawful or otherwise objectionable at our sole discretion.
9. Third Party Links
9.1 The Giles & Posner website may contain links to third party websites and services solely as a convenience to users. We are not responsible for the availability, content, legality or any other aspect of such external sites.
9.2 If you use links to third party sites, you do so at your own risk. We recommend reviewing the terms of use posted on any sites you visit. Accessing any other site via links from our website occurs at your own discretion.
10. Limitation of Liability
10.1 Giles & Posner Ltd strives to ensure that information on our website is accurate. However, errors may still occur. We reserve the right to correct mistakes in pricing or other details at any time.
10.2 Information provided on this website is for general guidance only. Users must exercise individual judgment regarding its appropriateness and accuracy for specific purposes.
10.3 Under no circumstances shall Giles & Posner Ltd have any liability related to your use or reliance upon the information contained on this website. We make no claims or promises regarding the quality, safety, morality or legality of any product advertised or offered for sale.
10.4 Your use of our website is at your own sole risk. Giles & Posner Ltd shall not be liable for any indirect, incidental, consequential or special damages, lost revenues, lost profits or data, or any other adverse impact arising from your use of the site irrespective of whether we had been informed of the possibility of such damages.
10.5 Certain jurisdictions may not allow limitations of liability. In such cases, these provisions may not apply to you. Our liability in such jurisdictions shall be limited to the maximum extent permitted under applicable legal requirements.
11. Indemnification
11.1 By using the Giles & Posner website, you agree to indemnify, defend and hold harmless Giles & Posner Ltd, our affiliates, partners, agents, officers, directors and employees from any claims, damages, liabilities, costs or expenses (including without limitation reasonable attorney fees) arising from your use of this website, violation of policies or terms, violation of rights of third parties, or any unlawful acts or omissions.
12. Governing Law
12.1 These Terms and Conditions shall be construed, governed and enforced under the laws of the United Kingdom without regard to choice of law principles.
12.2 Any disputes arising in relation to these Terms or the Giles & Posner website must first be attempted to be resolved by good faith negotiations between the parties. If such efforts prove unsuccessful, any legal claims must be brought within the courts of the United Kingdom.
13. Severability
13.1 If any provision contained in these Terms is deemed invalid, illegal, or unenforceable, that part will be limited or eliminated to the minimum extent required, and the validity and enforceability of the remaining provisions will not be affected.
14. Modifications
14.1 Giles & Posner Ltd reserves the right to amend, revise, modify or change any portion of these Terms and Conditions at any time by posting updated terms on this website.
14.2 Any changes shall take effect immediately once updated here. Continued use of this website indicates full acceptance of the revised Terms and Conditions. Changes shall not apply retroactively.
14.3 You may access the most recent effective version of these Terms and Conditions at any time by clicking on the “Terms and Conditions” link at the bottom of website pages.
15. Entire Agreement
15.1 These Terms and Conditions, along with order confirmations for any purchases made, shall constitute the entire agreement between the parties concerning use of this website.
Thank you for patronizing Giles & Posner Ltd! Please contact us at [email protected] with any questions.
